Privacy
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Your privacy is very important to Dynamic Ergonomics BV. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation. This means that we:

  • Clearly record our purposes before we process your personal data, via this privacy statement;
  • Save as little personal data as possible and only the data necessary for our purposes.Request explicit permission for the processing of your personal data, if permission is required.

  • Request explicit permission for the processing of your personal data, if permission is required.

  • Take necessary security measures to protect your personal information. We also impose these obligations on parties that process personal data for us.

  • Respect your rights, such as the right to view, correct or delete your personal data processed with us.

 

Your data is safe with us and we will always use this data properly. In this privacy statement we explain what we do on www.dynamicergonomics.nl with information that we learn about you.

If you have any questions or would to know exactly what we retain about you, please contact Dynamic Ergonomics BV.


Your account

You can register with certain parts of our web store. You must then provide information about yourself and choose a username. This will create an account with which you can log in with that username and a password that you have chosen yourself.

For this we use your name and address, telephone number and e-mail address. We do this based on your permission. We keep this information until you cancel the account. We save this information so that you do not have to enter it again and again and so that we can approach you more easily if necessary at the web store. You can adjust information via your account whenever you want.


Process order

When you place an order with us, we use your personal data to be able to handle it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your name, address, telephone number, billing address and e-mail address. We need this because of the contract we conclude with you. We keep this information until your order is completed. We store certain customer data for longer in connection with the statutory tax retention obligation.

Provide to third parties
We work with certain companies that can receive your personal data from us above.

For the processing of orders we work together with:

  • Our payment provider Multisafepay

Our postal company PostNL, DHL, DPD, GLS and UPS


Sending newsletters

We have a newsletter and you will only be added to the list of subscribers with your permission. In the newsletter you can read news, tips and information about our products and services. We use your e-mail address for this. We do this based on your permission. We save this information until you cancel the subscription. You can cancel the newsletter subscription at any time. Every newsletter contains an unsubscribe link.

Provide to third parties
We work with certain companies that can receive your personal data from us above.

For the handling of newsletters we work together with:

  • MailChimp
 

Contact form

With the contact form you can ask us questions or make requests. For this we use your name and address, telephone number and e-mail address. We do this based on your permission. We keep this information until we are sure that you are satisfied with our response.

 

Health applications

We facilitate the use of external health applications. Processing responsibility lies with the suppliers of the application and we therefore refer to the privacy statement of these suppliers IntelliDesk and Vitabit


Advertising

We would like to send you advertising about offers and new products or services. We do this:

  • by e-mail
  • through social media

You can object to this advertising at any time. Every e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can also pass this on through your account.

 

Location information

Sometimes it is necessary for our web shop www.dynamicergonomics.nl to find out where you are. For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google or Apple) do with it. So always read their privacy statements


Leadinfo

To measure the business use of our website, we use the Leadinfo services from Rotterdam. This service shows us company names and addresses based on the IP addresses of our visitors. The IP address is not included here.


Advertisement

Our web store displays general advertisements. We do not keep any personal data, so we do not know whether you like it or not.

 

Providing to other companies or institutions

With the exception of the parties mentioned above, we will not, under any circumstances, give your personal data to other companies or institutions, unless we are legally obliged to do so (for example, if the police so require in the event of a suspicion of a crime).


Statistics

We keep statistics about the use of our web store. Social media buttons are included in our web store. With this the administrators of these services collect your personal data.


Cookies

Our webshop uses cookies. Cookies are small files in which we can store information so that you do not always have to enter it. But we can also see that you visit us again.

When you visit our online store for the first time, we display a message with an explanation about cookies. Hereby we will ask for your agreement for the use of these cookies. You can disable the placement of cookies through your browser, but some things from our webshop will no longer work properly.

We have made agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies themselves. So also read their privacy statements.


Security

Security of personal data is very important to us. We ensure that your data is properly secured with us. We always adjust the security and pay close attention to what can go wrong.

 

Changes to this privacy statement

When our webshop changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to communicate changes to you.

 

View, change and delete you data

If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • Right to view: you have the right to view the personal data that we process about you.

  • Right to rectification: you have the right to correct or supplement the personal data that we process about you if it is incorrect or incomplete.
  • Right of objection: you can object to the processing of your personal data and direct marketing.
  • Right to delete: you can request us to delete your personal data.
  • Right to data transferability: if it is technically possible, you have the right to have the personal data that we process from you transferred to a third party.
  • Right to limit processing: in some cases you may request to limit the processing of your personal data (temporarily or otherwise), which means that we process less data from you.

With your request, we may ask you to identify yourself by sending a valid ID to ensure that you are the right person to whom the personal data belongs. It is important that you protect your citizen service number and passport photo.

We will, in principle, comply with your request within 30 days. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will inform you of this in time.

 

To file a complaint

If you believe that we are not helping you in the right way, you have the right to submit a complaint to the regulator. This is called the Dutch Data Protection Authority

 

Contact details

Company name: Dynamic Ergonomics BV
Located: Wiebachstraat 45D, The Netherlands
Postal code: 6466 NG, Kerkrade
E-mail: info@dynamicergonomics.nl