We provide a five-year guarantee on both Backapp Balance Chairs and Backapp 360 Balance Boards in normal use (at the office or at home) by people with a maximum weight of 110 kg. This warranty covers manufacturing errors and replacement of damaged parts. In order to implement the warranty, we need the following:

  • A photo of the error / defect
  • A photo of the label under the seat (incl. Production date and serial number)
  • Confirmation of the normal use of the chair